Privacy Policy
All About Murcia
At All About Murcia, accessible from this website, the privacy of our visitors is one of our main priorities. This Privacy Policy document explains what information is collected, how it is used, and what rights users have regarding their personal data.
By using this website, you agree to the collection and use of information in accordance with this policy.
1. Data Controller
The data controller responsible for the processing of personal data on this website is:
All About Murcia
Manuel Hellín López
Calle Pintor Juan Gris, 22. Los Alcázares, MURCIA.
manuel.0707@gmail.com
If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us using the information above.
2. Personal Data We Collect
We may collect personal data when users interact with the website, particularly when they:
Contact us through the contact form
Request information about guided tours or services
Send us an email
Make a booking or inquiry
The personal data collected may include:
Name
Email address
Telephone number
Information related to booking requests or tour preferences
Any information voluntarily provided by the user in messages
We do not collect sensitive personal data unless it is voluntarily provided.
3. Purpose of Data Processing
Personal data collected through this website may be used for the following purposes:
To respond to inquiries and requests for information
To manage bookings or requests related to guided tours
To communicate with users regarding requested services
To improve the website and the services offered
To comply with legal obligations
Personal data will not be used for purposes other than those described above.
4. Legal Basis for Processing
The processing of personal data is based on one or more of the following legal grounds:
The user's consent when submitting information through forms or email
The performance of a service requested by the user (such as tour inquiries or bookings)
Compliance with legal obligations
The legitimate interest of the website owner in improving services and communication with users
5. Data Retention
Personal data will only be stored for as long as necessary to fulfil the purposes for which it was collected, including:
Responding to inquiries
Managing services requested by users
Complying with legal or administrative obligations
Once the data is no longer required, it will be securely deleted.
6. Data Sharing
Personal data will not be sold, rented or shared with third parties except in the following situations:
When required by law or legal authorities
When necessary to provide a requested service (for example, booking management services or payment providers)
When using website service providers such as hosting platforms or analytics tools
Any third parties involved will be required to comply with applicable data protection regulations.
7. Cookies and Analytics
This website may use cookies and similar technologies to improve user experience and analyze website traffic.
Cookies may be used to:
Ensure the proper functioning of the website
Analyze visitor behavior and improve website performance
Provide a better browsing experience
Users can control or disable cookies through their browser settings. For more detailed information, please consult our Cookie Policy.
8. User Rights
In accordance with the General Data Protection Regulation (GDPR), users have the following rights regarding their personal data:
Right of access to their personal data
Right to rectify inaccurate or incomplete data
Right to request the deletion of their data
Right to restrict the processing of their data
Right to data portability
Right to object to data processing
To exercise these rights, users may contact us at:
📧 manuel.0707@gmail.com
Requests will be processed in accordance with applicable data protection regulations.
9. Data Security
We take appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
This website may contain links to external websites, including tourism services, museums, or other travel-related resources.
We are not responsible for the privacy policies or practices of those external websites. Users are encouraged to review their respective privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical or operational changes.
Any updates will be posted on this page, and the revised version will indicate the date of the latest modification.
12. Contact
If you have any questions about this Privacy Policy or the handling of personal data, you may contact us at:
All About Murcia
📧 Email: manuel.0707@gmail.com
